NEWSLETTER
ISSUE
Oct to Dec, 2021 Volume 16
EMPLOYEE'S SPEAK
I take this opportunity to introduce myself as a Production Manager at Pharmalab and am excited to express my thoughts about the production function at the company. I have spent almost half the span of my two decades of professional career at Pharmalab, and it has been an incredible experience. I had an opportunity to work at different levels for various products starting from Filter presses, Autoclave, Pure Steam Generators, WFI generation system and many others. It has been a journey of learning, contribution, and growth. At Pharmalab, we always believe in continuous improvement in all areas of our operations. To achieve our set goals, we adapt to various tools, techniques & procedure that improves not only operational efficiency but also customer satisfaction.
The production function at Pharmalab is responsible for a range of activities, starting from production planning to packing the finished goods. Following is the list of activities.
- Planning and prioritizing activities to achieve timely deliveries and meet customer expectations. It involves rigorous inter-department coordination among Design, Purchase, QC, Store, FAT, CRP etc.
- Fabrication
- Assembly
- In-process inspection
- 5S and effective utilization of available space
- Packing of equipment
To meet the customer expectation and achieve business goals, we focus on several areas like optimizing WIP (Work in Progress), Improving the manufacturing process, continuous training & team building.
For instance, optimizing WIP plays a significant role in fulfilling customer requirements of timely delivery besides ensuring the best utilization of resources and capital. We optimize WIP using the concept of Full Kit formation. Here we ensure that all the resources such as materials, drawings, and technical information required to carry out the job are available to the execution team ahead of time. This concept avoids unwanted delay, loss of manhours, blockage of manufacturing space and excess capital utilization. In addition, we constantly work on delivery predictions in coordination with our sales team & customers to adjust the priorities and avoid dead stock at any given time.
Pharmalab believes that delivering quality products plays a substantial role in achieving customer satisfaction. We expect the product to comply with all global standards and give our customers a durable & hassle-free life cycle. To achieve this, we follow and practice various international standards. Our manufacturing facility and procedures are validated and approved by regulatory bodies which comply with standards such as
- U stamp
- R stamp
- IBR (for Pure Steam Generator manufacturing)
- PED 2014/68/EU
- 5S and effective utilization of available space
- DOSH
Pharmalab is certified for Quality Management System – ISO 9001-2015 and ISO 13486-2016 (for healthcare products & services).
The company believes that quality is not a department but is a responsibility. Quality is a part of every department; it is an important aspect and element of our business. Therefore, the production team ensures quality during the manufacturing through in-process inspection before offering the job for review to the QA/QC team. Moreover, we emphasize on inclusive work atmosphere that recognizes our skilled workers’ contributions. We encourage, support, and impart all necessary training to our workforce. Consequently, they understand the process criticality, quality parameters and timely complete the job, making it right in the first attempt.
With an aim to reduce the rework, optimize the process and reduce the cost, we have initiated a Quality circle approach involving all the executive engineers. The process consists of
- Identifying and compiling the everyday challenges faced during the execution
- Brainstorming with the senior team members to find the best solution
- Implement and check the results
The work culture and supportive environment at Pharmalab encourage every individual to give their best. This atmosphere has helped us achieve exceptional results even in challenging times. Our team demonstrated strong character during the trying times of COVID-19. Pharmalab being an integral part of the pharmaceutical industry, supporting clients with various equipment & services, we need to be on our toes all the time. We have left no stone unturned to support our customers for their requirements. While the workload increased, the manpower shortage and other restrictions added further challenges in fulfilling customer requirements. Despite the obstacles, the company ensured that safety guidelines were followed with all the necessary support and built the confidence of the workforce to go that extra mile and deliver their best. Eventually, we could provide and fulfil our customers’ requirements.
Pharmalab being one of the most trusted partners of the pharmaceutical industry, customers rely on us for their critical requirements. With the progress in developing life-saving vaccines for COVID-19, we are proud to be part of these projects and are honoured to contribute to saving millions of lives worldwide.
Kamlesh Prajapati
Manager – Production
Pharmalab India Private Limited
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